Internship - On-Site Support Analyst (July 2019)
About the Job
As our new On-Site Support Analyst intern you will be working within the OSS (On-Site Support) Team in our brand new office in Hoofddorp, NL. You will support the team with providing the best possible service for our employees regarding every type of IT issue. Our main purpose is to handle all kind of incidents (CLIO tickets) and to provide on-site support. You will be working within an open team, which is based on freedom and trust and is proactive and being recognized as IT. We give our best to increase the quality of our services based on feedback with an eye for efficiency.
You will be responsible for the following tasks:
- Prepare and configure hardware for new hires and replacements of hardware;
- Assist with meeting room & printer issues;
- Improve processes to make work more efficient;
- Maintain and create new documentation;
- Help with and solve upcoming incidents.
Are you a problem-solver with keen interest in IT ? Do you think out of the box to solve problems and like to work in a team based on trust and freedom? Then apply now and become our next On-Site Support Analyst Intern as of May 2019 at our brand new office in Hoofddorp, NL.
You are a Bachelor/Master student in IT or any other related studies, with a genuine interest in IT and customer service. You must have a structed mindset in order to deal with many different stakeholders and requests at the same time. You should be eager to learn new things and persevering for finding solutions. We are looking for a real team player with an autonomous working-style, as you will be given a lot of responsibility, but not afraid to ask questions when needed. You should also feel comfortable to express yourself well and to communicate with a lot of different people.
There are some hard requirements that you should consider:
- You are enrolled as a student during the whole duration of the internship; (if you are a non-EU citizen, you need to be enrolled at a Dutch university);
- You are fluent in English – oral and written; French is considered a plus;
- You can start as soon as possible for a minimum of 6 months, 5 days a week (no thesis assignment);
- You are able to work in Hoofddorp, Netherlands
Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies. Click here to discover more about Danone in the Benelux.
Due to our culture, based on freedom and empowerment, Danone becomes the environment where every day can be a fresh adventure - full of new possibilities and opportunities to learn. We offer a monthly internship allowance plus reimbursement of home-work commuting cost in the Netherlands. Please do keep in mind that we do not offer relocation and/or accommodation benefits for students coming from abroad.
Hit the “apply now” button – the sooner, the better! Part of the interview process will be a telephone interview with the HR recruitment team and a 2nd round interview with your future supervising manager. To comply with GDPR regulations, we cannot process your personal data without given consent. Therefore, we strongly recommend applying directly via our careers website.